Description of Job:
The Program Assistant II provides high-level administrative and technical support for the FDP unit. This includes:
- Project management
- Customer service
- Fiscal duties
- Data compilation
- Report preparation and special projects.
The position is responsible for developing and implementing processes and procedures for the unit resulting in efficient workflow. This position provides support to all Food Distribution Programs staff and internal and external customers. The position uses judgment and resourcefulness to solve problems in a variety of situations by applying knowledge of and/or interpreting basic principles, state and federal rules, regulations, policies, and precedents to resolve problems, answer questions and provide information, and/or advise others on technical program issues. It requires the ability to see interconnections on a broad scale while tracking minute details. This position requires adeptness in how to design processes and procedures. The position is fast-paced and must handle competing demands on tight timelines with high accuracy and good humor. The Program Assistant will work daily in Google, Microsoft, Access, Adobe and QuickBooks and other computer software systems used by the State.